New Dual Core and Pentium Coupons Added

The following coupon codes have been added for a limited time only:

Dual Core 2.8GHz – Coupon: WHTP4D – $20 off – $79.95 per month

Sign Up Here

Dual Core 3.0GHz – Coupon: WHTP4D30 – $20 off – $89.95 per month

Sign Up Here

Find out more details here: http://www.krypt.com/dedicated-servers/intel/pentiumd.html

Pentium 4 2.8Ghz – Coupon: P42810 – 10% off – $71.96 per month

Sign Up Here

Find out more details here: http://www.krypt.com/dedicated-servers/intel/pentium4.html


Release of VPS Control Panel

Hey Guys!

Today is a great day, a day for programming and fun.  Today we *officially* released our VPS Control Panel which allows you to reboot, power on, power off, and reformat your VPS!  This can come in very handy when in quick need of some sort of action and you dont want to have to submit a ticket and wait for our busy support technicians to do dirty work that can be done automatically.

Features to come:

  • Snapshot Manager – Manage your snapshots and revert and create snapshots as you wish
  • Bandwidth Monitor – Monitor bandwidth, view graphs, etc.
  • Hardware Monitors – View CPU, Hard Disk, and Memory usage.
  • Instant Upgrades – Need more ram?  No need to ask and wait, upgrade yourself!

These are just a few of the fun features we plan to implement into this control panel in the coming weeks/months.

Questions and suggestions, please post in comments or email cgeiger@vpls.net

Cheers!

Support Fun Facts

I thought it would be interesting to share with everyone some facts about our sales, support, and billing services department. Over the past 6 days we have received over 700+ tickets! See some of the following metrics below.
Department Total Tickets Average Response Time Average Tickets/Day Average Followups/Ticket
Support – Reboots 4999 6m 51s 20.08 3.00
Support – Reformats 1222 34m 25s 3.62 4.93
Support – Network 969 23m 57s 3.03 4.73
Support – Level II 153 29m 20s 0.74 6.86


Period Tickets Received
Today
(Nov/06/2009)
101
This Week
(Nov/01/2009 – Nov/06/2009)
737
This Month
(Nov/01/2009 – Nov/06/2009)
737
This Quarter
(Oct/01/2009 – Nov/06/2009)
4657
This Year
(Jan/01/2009 – Nov/06/2009)
25850

Krypt Partner Konnect Reseller Program Launched

On Nov 1st, we formally rolled our our new Krypt Partner Program – KPP. KPP is a value and incentive reseller program and not an affiliate pay per click program.  The program allows and rewards partners that push their sales thresholds to achieve maximum profitability while allowing Krypt’s superior support services to maintain and keep their customers running for extended periods. Unlike other affiliate programs, KPP allows resellers to determine their own pricing model and focus 100% of their efforts on sales. Our white labeling services allow smaller start up hosting companies to become larger than life.

More details can be found at the KPP page. Note a lot of confidential details are not displayed for public viewing and will require resellers to sign up for the KPP program under Non Disclosure (NDA).

http://www.krypt.com/doc/reseller.html

or for more information email kpp@krypt.com


Low Inventory — Restored

Earlier this week we we sold out of 90% of all packages with about 1 – 2 servers left for the remaining packages. We have replenished our most popular server packages such as the Intel Atom 330 and Intel Core2Duo 2.93 Ghz. Head over to our website or Reseller Panel to start ordering before they’re gone again!