Some of our Asian customers are reporting slow Internet access (trace routes and ping times) to the United States and other areas of the world. Currently, two of the major undersea communications cables in the area have received major damage and are no longer functioning. Telecommunications companies are rerouting the Internet traffic, but it will take at least a week to reach full speeds.
The two affected cables are
- Asia-Pacific Cable Network 2 (APCN2) – connects China (Hong Kong) and Taiwan
- East Asia Crossing (EAC) undersea cable – connects Hong Kong and Taiwan
We expect the EAC cables to be repaired by August 20th. There is no estimation on repair times for the APCN2 cable.